We allow school frame returns up to 30 days from your date of purchase, even if your product is personalized! If you aren’t 100% happy with your purchase, you can return the product for a refund (shipping excluded), or exchange your product for something of the same value.
Yes, we are proud to offer free shipping on all of our products within the US. We do also ship internationally, but this is charged at the standard international shipping rate. Production tends to be between 3-5 business days whilst shipping is 1-5 business days depending on the location.
Because we handcraft our bespoke school picture frames to order, you can customize your frame with any name/letter combination that you’d like. We have an upper character limit of 13 letters but you are free to choose any name within that.
Frequently Asked Questions
You can purchase your personalized frames directly from us online, and we’ll even ship them to you for free if you’re in the US! We have a frame preview feature on our product pages so you can get the best impression of what your finished frame will look like so that you can buy with confidence.
Losing a pet is a very sad experience and it can be hard to find the right thing to say. Our tasteful memorial pet frames are designed to celebrate the life of the pet that has passed away with respectful and kind messages including ‘loving memory’ and ‘always remembered, forever loved’ for you to choose from.
Pets love the outdoors so it is no surprise that a lot of our favorite animal pictures feature a lot of green grass. This makes finding the perfect frame tricky because green can be a hard color to compliment. Through our experience with color wheel experimentation, an oak frame tends to contrast with the grass nicely and give an overall outdoorsy feel without distracting from the photo itself.
Frequently Asked Questions
Not at all! You can put any images you like in your month-by-month baby frame, and often people love to just print off images from their mobile phones to do so. You just need to make sure your baby photos are ‘wallet sized’ and they’ll fit in perfectly. Just make sure to check the details of your specific frame for exact sizing as it differs between designs.
Although production times can vary, we aim to produce our frames in 3 - 5 business days, one of the fastest production times in the framing industry! Following that, depending on the location, shipping can take 1-5 business days.
We put customer satisfaction first, which is why we have a 30-day ‘love your frame’ guarantee. We want you to be 100% happy with your purchase, so you can return or exchange your frame up to 30 days from your date of purchase, even if your frame is personalized!